Privacy Policy
Effective Date: July 2026
Introduction
This Privacy Policy explains how Resortina collects, uses, stores, and protects your information.
Information We Collect
We may collect:
Account Information
- Name
- Business name
- Email address
- Telephone number
- Billing information
Business Information
- Hotel information
- Rooms
- Rates
- Availability
- Bookings
- Guest records
- Images
- Content
Technical Information
- IP address
- Browser type
- Device information
- Cookies
- Usage statistics
- Log files
How We Use Information
We use information to:
- provide the platform
- manage subscriptions
- process payments
- synchronize OTA channels
- improve performance
- provide customer support
- communicate important service updates
- detect fraud and security threats
Cookies
We use cookies to:
- keep users signed in
- remember preferences
- improve website performance
- analyze website usage
You may disable cookies through your browser, although some features may not function correctly.
Data Storage
Customer data is securely stored using reputable cloud infrastructure and industry standard security practices.
While we implement reasonable safeguards, no online service can guarantee absolute security.
Third Party Services
We may share information only when necessary with trusted service providers including:
- payment processors
- cloud hosting providers
- OTA integrations
- email delivery providers
- analytics providers
These providers process data only for delivering our services.
Marketing
We may occasionally send:
- product updates
- feature announcements
- maintenance notifications
- newsletters
You may unsubscribe from marketing emails at any time.
Your Rights
You may request to:
- access your personal information
- update inaccurate information
- delete your account (subject to legal and contractual obligations)
- export your data where available
Data Retention
We retain information only as long as reasonably necessary to:
- provide services
- comply with legal obligations
- resolve disputes
- enforce agreements
Children's Privacy
Our services are not intended for individuals under 18 years of age.
Changes
We may revise this Privacy Policy from time to time.
Continued use of Resortina indicates acceptance of the updated policy.
Contact
Cookie Webster Co., Ltd.
Registered Company No. (Thailand DBD): 0835562006572
123/164 Moo 2
Muang Phuket 83000
Thailand
Email: info@resortina.com
Phone: +66 91 163 0176
Website: https://resortina.com
