Privacy Policy

Effective Date: July 2026

Introduction

This Privacy Policy explains how Resortina collects, uses, stores, and protects your information.

Information We Collect

We may collect:

Account Information

  • Name
  • Business name
  • Email address
  • Telephone number
  • Billing information

Business Information

  • Hotel information
  • Rooms
  • Rates
  • Availability
  • Bookings
  • Guest records
  • Images
  • Content

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies
  • Usage statistics
  • Log files

How We Use Information

We use information to:

  • provide the platform
  • manage subscriptions
  • process payments
  • synchronize OTA channels
  • improve performance
  • provide customer support
  • communicate important service updates
  • detect fraud and security threats

Cookies

We use cookies to:

  • keep users signed in
  • remember preferences
  • improve website performance
  • analyze website usage

You may disable cookies through your browser, although some features may not function correctly.

Data Storage

Customer data is securely stored using reputable cloud infrastructure and industry standard security practices.

While we implement reasonable safeguards, no online service can guarantee absolute security.

Third Party Services

We may share information only when necessary with trusted service providers including:

  • payment processors
  • cloud hosting providers
  • OTA integrations
  • email delivery providers
  • analytics providers

These providers process data only for delivering our services.

Marketing

We may occasionally send:

  • product updates
  • feature announcements
  • maintenance notifications
  • newsletters

You may unsubscribe from marketing emails at any time.

Your Rights

You may request to:

  • access your personal information
  • update inaccurate information
  • delete your account (subject to legal and contractual obligations)
  • export your data where available

Data Retention

We retain information only as long as reasonably necessary to:

  • provide services
  • comply with legal obligations
  • resolve disputes
  • enforce agreements

Children's Privacy

Our services are not intended for individuals under 18 years of age.

Changes

We may revise this Privacy Policy from time to time.

Continued use of Resortina indicates acceptance of the updated policy.

Contact

Cookie Webster Co., Ltd.

Registered Company No. (Thailand DBD): 0835562006572

123/164 Moo 2
Muang Phuket 83000
Thailand

Email: info@resortina.com

Phone: +66 91 163 0176

Website: https://resortina.com